SureSupport+ — Probate and Estate Vehicle Support Service
SureSupport+ is Sure Automotive’s probate and estate vehicle support service. It exists for one reason: when a vehicle forms part of an estate, the sale needs to be simple, fair, and properly recorded.
We provide a free valuation, a price guarantee, and free collection, then manage a professional sale route with clear written confirmations and evidence capture at each stage. Where a solicitor is involved, we support a controlled settlement pathway, including the option for funds to be paid into the solicitor’s client account on Day 14 following completion (aligned to consumer rights / cooling-off rules).
Who it’s for
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Executors / administrators handling an estate vehicle
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Families supporting a bereavement process and needing a straightforward route
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Probate solicitors seeking a controlled, well-documented disposal partner
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Estates requiring an arms-length, defensible sale outcome
Free valuation, no obligation
Clear valuation route designed for estate records and accountability.
Contact UsPrice Guarantee
Confidence that the estate outcome won’t be undermined by last-minute tactics.
Contact USFree Collection
We organise collection so you don’t need viewings, travel, or coordination stress.
Contact UsSolicitor-led settlement option
Where applicable, funds can be paid into the solicitor’s client account on Day 14 following completion (consumer rights aligned).
Contact UsSubmit the vehicle details and who is acting for the estate (executor / administrator / solicitor). Authority & instruction check
We confirm who is authorised to instruct the sale and what evidence is available (e.g., Grant/Letters, or solicitor confirmation where appropriate). 3. Free valuation + agreed route
We provide the valuation and confirm the proposed sale route, timescales, and what will be documented. 4. Free collection + sale handling
We arrange collection and progress the sale using a controlled, no-pressure approach with evidence capture. 5. Completion + documented settlement
You receive a clear completion summary. Where a solicitor is instructed, settlement can be made to the solicitor’s client account on Day 14 following completion (consumer rights aligned).
SureSupport+ is built to be clear and safe — but it’s important to set boundaries:
No legal or probate advice: we are not a law firm and do not advise on probate strategy, entitlement, or distributions.
Authority-first process: we only proceed once the instructing party is confirmed and the instructions are clear and documented.
No guarantees of sale time: we provide an organised route and updates, but market conditions can affect timing.
Funds handling: we do not act as a solicitor or client-money holder. Where a solicitor is involved, we can settle proceeds to the solicitor’s client account under a documented instruction pathway (including Day 14 alignment).
GDPR & confidentiality: information is handled on a need-to-know basis, securely stored, and retained only as required for audit and compliance.
Complaints & escalation: if anything feels unclear or disputed (authority, instructions, payment destination), we pause and escalate for written clarification before proceeding.
SureSupport+ runs on a simple principle: if you can’t evidence it, you can’t defend it.
That’s why our process is designed to create a clean paper trail:
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Clear written instructions
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Documented authority checks
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Controlled collection and handover records
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Transparent completion summaries
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A “pause and clarify” approach for red flags
For solicitors, this means fewer loose ends. For families, it means reassurance that the vehicle was handled properly.
FAQ's
Yes — the valuation is free and there’s no obligation to proceed.
Yes — collection is included. We’ll arrange a time that works for the executor/family/solicitor contact.
Where a solicitor is instructed and provides written payment instructions, yes. We can settle funds to the solicitor’s client account on Day 14 following completion (consumer rights aligned).
Basic vehicle details and confirmation of who is authorised to instruct the sale. If a solicitor is involved, we’ll request a simple instruction pathway so everything is documented.
SureSupport+ is designed to reduce stress and increase certainty — with a calm, professional process that protects the estate and keeps everything clear.
Rest Assured with Sure Automotive
Contact Us
Our Address
Great Garnetts Farm, Bishop's Green, Dunmow, Essex, CM6 1NEGet Directions
Call Us
020 3739 7590Email Us
contact@sure-automotive.comSocial Media
Opening Hours | |
|---|---|
| Monday 23rd | 8am to 10pm |
| Tuesday 24th | 8am to 10pm |
| Wednesday 25th | 8am to 10pm |
| Thursday 26th | 8am to 10pm |
| Friday 27th | 8am to 10pm |
| Saturday 28th | 8am to 10pm |
| Sunday 29th | 8am to 10pm |